Privacy Policy
Last updated: February 2026
1. Data Collection
We collect personal information you voluntarily provide when making a booking: name, email address, and phone number. This data is used solely to process your reservation and communicate about your tour.
2. Use of Information
Your personal data is used to: confirm your booking, contact you regarding tour details, and improve our services. We do not sell, trade, or transfer your personal information to third parties.
3. Data Storage
Booking inquiries are processed via WhatsApp messaging. We do not store your data on external servers or databases. Your information is retained only as long as necessary to fulfill the booking.
4. Cookies
Our website uses cookies to save your language preference. No tracking or advertising cookies are used without your explicit consent.
5. Your Rights
In accordance with the laws of the Republic of Kazakhstan on Personal Data Protection, you have the right to access, correct, or request deletion of your personal data. Contact us at admin@xbike.kz for any data-related requests.
6. Contact
For questions about this privacy policy, contact us: admin@xbike.kz, +7 701 224 0451, Almaty, Kazakhstan.